Humoring Your Clients:

Creative Ways To Communicate Your Message

Reduce Workplace Stress, Build Teamwork, Increase Productivity

Improve Client Relations, Customer Service & Sales

 

Half or Full-Day Training Session with Dave Schwensen

Includes 50-page workbook

Originally designed and instructed by Dave Schwensen for Cleveland State University,

Youngstown State University, University of Akron & Lorain County Community College

 

 

Course description from Cleveland State University Catalog of Professional Development Programs:

A sense of good humor is a powerful communication tool in building professional relationships, networking opportunities and a more productive workplace. The result is increased sales, repeat business and happy customers.

Here is what we'll cover in this energetic and fun class:

Explore and discover the benefits of sharing your personal sense of humor

How a simple conversation can help break the ice and relieve stress

Why the most loyal clients really do "buy from friends"

 

This training session in communication skills can be customized to your specific needs. Because of individual coaching and in-session presentation opportunities, the number of participants may be limited. Contact us for more information.
 

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